Legal Information
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Home Care Agency > Legal Information
Home Care Agency – Legal Information
Welcome to our legal information page. This page contains our key policies to ensure transparency, GDPR compliance, and regulatory adherence for CQC. Click the links below to navigate:
Privacy Policy
Last Updated: [07/03/2026]
Home Care Agency (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with UK GDPR and Data Protection Act 2018.
1. Information We Collect
- Personal Information: Name, email, phone, postal address, CVs, qualifications, employment history.
- Automatically Collected Data: IP address, browser type, device type, pages visited, referring websites.
2. How We Use Your Information
- Respond to enquiries
- Recruitment and HR purposes
- Provide care services and manage client relationships
- Improve website functionality
- Meet legal or regulatory obligations
3. Sharing Your Data
- Trusted service providers (IT, hosting, recruitment platforms)
- Legal authorities when required
- Professional advisors (legal, compliance)
4. Data Retention
- General enquiries: 12 months
- Recruitment applications: 12 months after process closure
- Website analytics: 12–26 months
- Legal/regulatory records: as required by law
5. Your Rights
You have rights under UK GDPR including access, correction, deletion, restriction, objection, and data portability. Contact: [Insert Email]
6. Cookies & Tracking
See our Cookie Policy below.
7. Security
We use encryption, access controls, and secure storage. Absolute security cannot be guaranteed.
8. Complaints
Contact the ICO: https://ico.org.uk
Cookie Policy
Last Updated: [07/03/2026]
1. What Are Cookies?
Cookies are small files stored on your device to recognise you and remember preferences.
2. Types of Cookies We Use
- Essential: Required for website operation
- Analytics: Understand usage (e.g., Google Analytics)
- Marketing: Targeted advertising
3. Managing Cookies
You can disable cookies in browser settings, but some features may not function properly.
4. Third-Party Cookies
Advertising partners may use cookies. We are not responsible for third-party cookies; review their policies for details.
Terms & Conditions
Last Updated: [07/03/2026]
1. Acceptance of Terms
Using our website means you accept these Terms & Conditions.
2. Intellectual Property
All content is owned by Home Care Agency. Do not copy without permission.
3. User Obligations
- Provide accurate information
- Do not misuse the website
- Comply with applicable laws
4. Limitation of Liability
Services are provided “as is.” We are not liable for indirect or consequential losses, except as required by law.
5. Governing Law
UK law applies. Disputes fall under UK courts’ jurisdiction.
Recruitment & Job Application Policy
Last Updated: [07/03/2026]
1. Data Collected
- CVs, cover letters, references
- Employment history, qualifications, DBS checks
- Interview notes and communications
2. Purpose & Lawful Basis
- Recruitment, candidate evaluation, selection
- Legal obligations (DBS, regulatory compliance)
- Optional consent for additional references or assessments
3. Retention Period
- Unsuccessful applications: 12 months
- Successful candidates: duration of employment + statutory retention
4. Data Sharing
- Recruitment platforms, HR advisors, reference providers
- Regulatory authorities (e.g., CQC) as required
5. Candidate Rights
Access, correction, deletion, objection, and withdrawal of consent are available. Contact